THOMSON REUTERS - CANCELLED PLC SUBSCRIPTION = They Are A Shambles!

Dear Sir(s),

Thompson Reuters appear to assign an ‘Account Manager’ to their customers – Who then appear to have responsibility for matters, right up to the point that they destroy the relationship with customers (SO THEY CANCEL THEIR SUBSCRIPTIONS) – Whereupon those account manager(s) seek to hide their sub-optimal performance from their line-managers (seemingly by passing matters off to accounts).

The Practical Law for Companies (PLC) licence referred to was cancelled in good time before it renewed (and this was confirmed in writing – as acknowledged by the relevant line manager(s)).

It has never been used across the periods referred to – as Thompson Reuters should be able to easily confirm.

I suggest that you find out who is supposed to be the account manager for Equitable Law, and then ascertain who their line manager is.

I then suggest that the relevant account manager sits down with their file of all dealings with me and explains the position with their line manager.

I am sick and tired of trying to get Thomson Reuters (and their Solicitor(s)) to deal with this matter.

Cc Dear Ipsos,

Thomson Reuters ARE AWFUL – I AM NO LONGER A CUSTOMER OF THEIRS – but this firm’s account manager(s) at Thomson Reuters are seeking to hide how badly they managed my firm’s account from their superiors.

Here’s hoping all of you and yours are keeping safe and solvent.   

With Kind Regards And My Very Best Wishes

Dan Johnson | Scheduling | Conferencing (+)

EquitableLaw.com | Solicitors For Business

+44 (0) 7788 537 187 > U.K. Cellular (& e-Tel.)

+44 (0) 20 8780 3319 > London > e-Voicemail

N.B. I am currently in recovery from Covid-19 and thus trust that this response is sufficient to allow Thomson Reuters to ‘sort itself out’ > in the circumstances of my suffering from respiratory restriction, hypoxia (lack of oxygen in the blood) and its significant effects upon me re: concentration / being able to work:-

https://equitablelaw.blogspot.com/2020/04/equitable-law-and-corona-virus.html

https://www.linkedin.com/posts/danrjohnson_while-my-close-friends-have-been-aware-for-activity-6648953144896290816-MWQi

If you need any further information and / or if I can assist you in any further way, then you should please feel free to directly contact the writer of this email, via the direct contact details set out in this  email – although I would appreciate Thomson Reuters showing some discretion until the Corona Virus Pandemic outbreak has lessened / ceased.